Users are unable to send documents for signature due to auth failures

Incident Report for ShareFile® Status Page

Resolved

This incident has been resolved. If you are still experiencing any issues, please let us know via support using this link https://support.sharefile.com/

Posted Jun 09, 2025 - 22:30 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jun 09, 2025 - 21:56 EDT

Identified

The issue has been identified and a fix is being implemented.

Posted Jun 09, 2025 - 21:51 EDT

Investigating

We are currently investigating this issue.

Posted Jun 09, 2025 - 21:01 EDT

This incident affected: ShareFile®.